Workflow: Understanding the Payment Table in a Booking

When viewing a booking in GoGuide, the Payment Information section gives you a clear breakdown of:

• What the trip costs (base price)
• What’s been paid
• What’s still owed (including estimated fees and taxes)

This section helps you stay on top of balances and ensures you know what’s left to collect.

🔍 What Each Section Means

Trip Price

• The base price of the trip (e.g. $800.00 USD).
• This does not include taxes or processing fees.

Total Price

• The estimated full cost including taxes and fees (e.g. $851.50 USD).
• This is what the customer will be charged through the GoGuide portal based on your current tax and fee settings.

⚠️ Note: This is an estimate. Final fees may vary slightly depending on processor charges, location-based tax updates, or additional services added at checkout.

✅ Amount Paid Towards Trip

• Shows the amount already collected from the customer.
• Displayed in green for easy visibility (e.g. $400.00 USD).

🟠 Remaining Trip Cost

• This is the remaining unpaid amount of the base trip price only.
• Hover Tooltip: “This is the cost of the trip exclusive of estimated taxes and fees. Creating a payment through our portal will calculate taxes and fees based on the current account settings.”

🟠 Remaining Balance

• This is the estimated total still owed, including taxes and fees.
• This is the amount you would typically collect from the customer if finalizing payment through GoGuide.

⚠️ Important: The Remaining Balance is an estimate based on current account settings. It may change slightly depending on tax rates, credit card fees, or other account-level adjustments at the time of payment.

📊 Progress Bar

• Visually indicates the percentage of the base trip cost that’s been paid.
• For example, if $400 has been paid toward an $800 trip, you’ll see 50% of trip cost paid.