How do I add a Manual Booking (Collect Payment)?

A: To add a manual booking and collect payment, follow these steps:

1. Log into your GoGuide account.
2. Navigate to either:
   1. The Schedules tab, click New Event, then select New Order, or
   2. The Bookings tab, then click New Booking.
3. Select the listing or trip you’re booking.
4. Choose the date(s), group size, and time slot, then click Proceed to Checkout.
5. Enter the customer’s name, email, and phone number.
6. Click Proceed to Payment.
7. Enter the customer’s credit card information to complete the booking.

Note: Bookings and payments in GoGuide are asynchronous, meaning the booking is created first, and then the payment screen appears.

• Checkout links remain active for 24 hours after clicking Proceed to Payment.
• If payment is not collected within that time, the checkout link will expire, and a new invoice must be sent from the booking card.