What is the Fix / Dismiss Feature?

Q: What does “Dismiss” actually do?

A: It permanently removes the notification from the booking. The problem (missing payment or unassigned asset) still exists, but the alert will no longer show.

Q: Can I undo a dismissal?

A: Not at this time. Once dismissed, the alert won’t reappear—but you can still fix the issue by opening the booking.

Q: What happens when I click “Fix”?

A: You’ll be redirected to the part of the platform that allows you to resolve the issue:

• Assign asset → Takes you to the Reschedule flow

• Take payment → Takes you to the Collect Payment screen

Q: Will my customers be notified if I click Fix?

A: No—Fixing the issue doesn’t trigger an automatic email. You’ll be given the option to notify customers during the process (like in the Reschedule flow).

Q: Why is this useful?

A: The Fix / Dismiss feature helps you keep your bookings clean and complete. Think of it as a quick triage tool—decide what’s urgent now, and what you want to handle later.