What does asynchronous payment mean in GoGuide?

GoGuide's asynchronous payment system allows bookings to be created before payment is made. However, availability is not fully reserved until the payment is completed.

When a customer initiates a booking, they receive a checkout link that remains active for 24 hours. If the payment is not completed within this time:

• The checkout session expires
• The trip is automatically canceled
• The availability is released for other customers

This approach provides customers with flexibility while ensuring that unpaid bookings don’t hold spots indefinitely.

For more details on what happens when a payment expires, check out our support article: What does 'Expired' status mean on the charge table?