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  1. GoGuide Help Desk
  2. FAQs
  3. Payment Information

Payment Information

  • What is GoGuide's Refund Policy?
  • How can clients tip guides by credit card?
  • What happens if I collect a payment outside of GoGuide?
  • Are Remaining Balance and Total Price always final?
  • What's the difference between Remaining Trip Cost and Remaining Balance?
  • Why is the Total Price higher than the Trip Price?
  • What is a draft booking in GoGuide?
  • What does asynchronous payment mean in GoGuide?
  • What does ‘Expired’ status mean on the charge table?
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